Capstone

consultancy company

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Marketing & CRM Technology

Marketing and CRM technology is key to engaging everyone in your business ecosystem.

CRM and Marketing Automation software empower your sales and marketing teams to capture, organize and use prospect and customer data.

When implemented and used correctly, powerful platforms like Salesforce and Microsoft Dynamics can help you remain competitive while delivering evolving customer experiences and sales engagements, utilizing increasing volumes of customer data, and remaining compliant with changing regulatory environments.

Yet with so many great tools on the market today, you need a trusted partner to guide you through your journey. 

We are that partner for you and will ensure you get the most out of your tools while keeping pace with these rapidly changing technologies.

OUR MARKETING & CRM TECHNOLOGY SERVICES

Our expertise includes our full suite of Salesforce Consulting Services and Microsoft Dynamics Consulting Services, as well as our deep knowledge in specific platforms, like Marketo. This is not just technical knowledge, but also leverages our Marketing Operations, People and Change and Operational Excellence knowledge to truly make these investments impactful to your organization.

Marketing Automation Enablement

We help you advance your usage and leverage your enterprise data to drive business outcomes and ROI. Platform implementation and advancement Marketing automation integrations, migrations and consolidations Engineering solutions and data governance and hygiene Customer and Lead Lifecycle Management

Marketing Operations Services

We provide expertise to define, design and execute campaigns – enable scaling, increase efficiency and ensure quality. Campaign management services including: design, execution, monitoring and reporting Advanced analytics Best practices, governance and process development Assessments and training

Customer Satisfaction Value for Money Solutions

Customer Relationship Management

We help you envision, implement, and manage your CRM solution while optimizing your customers’ experience. Vision and Strategy Development Implementation Services for Multiple Business Areas Managed Services Custom Development

Marketing Technology Integration

We help you with integrations to best leverage your data across your marketing technology stack. Marketing Automation and CRM integrations, migrations and consolidations Industry specific and proprietary tool integrations Cloud usage for marketing data Engineering solutions, process development and data governance and hygiene

Client Story:

Increasing Stability, Efficiency with Modern Approaches

Our client, a leading supplier of food products, personal care products, electronics, and clothing to correctional facilities, was struggling to update their systems with modern features in a timely fashion.

The company depended on kiosks to request and track their products, but the kiosks needed more stable, secure features and devices.

We used modern software practices, such as containerization, to help the company deliver more quickly, with higher quality, while increasing customer responsiveness.

We Love Our Clients

Whether you need to swap one component or many, we can work with you to design and implement a solution that fits your organization’s needs.

 

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EXHIBITORS

May 6, 2023/

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